Reviews & Testimonials

Pritchett Orthodontics
Excellent
4.4
Based on 121 reviews
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Best office EVER! I have gotten 4 out of 5 household members in braces through Pritchett Orthodontics and we are Very happy with the communication/results. My family moved quite a distance and still make the drive because we know this team will get the job done. #greatstaff #invitingatmosphere
Blew my mind
Korah is the best! Amazing place!
Great experience, the tech(Brooke) that put my braces on was polite, professional and made me feel easy by her demeanor, the front desk/reception team are extremely courteous and warm. An outstanding practice with an excellent team of people.
I’ve been going to this orthodontist since I was a little girl and I recommend anybody to go to the orthodontist because they are great at what they do and they will take time or what procedures need to be done so that way you can have a better smile and also they keep tabs to make sure that you are doing what you need to do and take care of your teeth. I’m grateful that I’m surrounded by the love and great customer service that is in the environmental friendliness and family oriented place and everyone feel welcomed. So for anybody that really is looking for a great place to get your braces done and everything go to this place.
Always willing to get me in on a first call/first basis for emergencies! Never had to be rescheduled for anything and that's hard to say about a lot of companies. I love Pritchett Orthodontics. I will be coming back for my child in the future and would highly recommend to others. Nothing but positivity here! I love my smile ..however I do miss my braces a lot lol
Response from the owner: Thanks for your kind words Dominique! We're thrilled to hear that you enjoyed such a positive experience at Pritchett Orthodontics. We look forward to having your child as a patient and seeing you again soon. Thank you for taking the time to share your rating with us.
I had the pleasure of being referred to and using Pritchett Orthodontics services to correct my teeth. This experience was one of best. The entire staff was always friendly and professional. When I had an appointment, I got in and out in a timely manner. When I had an issue, I was seen immediately and it was addressed quickly. The action plan for correction, the timeline and financial aspects were fully explained in the beginning which made this a seamless process. I am very happy with the outcome of my smile and it was within the projected time frame. They did a wonderful job. I would recommend this office to anyone interested in correcting their teeth. Thank you to the Pritchett Orthodontics office. You all are awesome!
Response from the owner: Hi Veronica! Thank you for your feedback. We are delighted to hear you had such a memorable and welcoming experience. Our team is happy to hear that everything was addressed in a promptly manner. We value your recommendation to your friends and family. Congratulations on your new smile!
Our daughter has been a patient for a few years now, CARRIE AT THE FRONT DESK-has ALWAYS BEEN SO SWEET & VERY INFORMATIVE AND HELPFUL. I have and will continue to refer people to Dr Pritchett as they do awesome and really work with families…THANKS AGAIN CARRIE FOR ALL YOUVE DONE🥰
Response from the owner: Thank you Jason for the kind words! We appreciate you referring Pritchett Orthodontics and taking the time to leave a great review. We are glad you and your family enjoyed your experience here!
This place ROCKS, everyone there is soooo nice and DR PRITCHETT is GREAT, and all the ladies r always nice and there to help,but I have to say CARRIE is my fav!!! Great place to go !!! THANKS every1
Response from the owner: We are glad your experience with Dr. John Pritchett was great! We are here for you and happy we could help. Thank you for taking the time to leave us a 5 star review!
Response from the owner: Thank you for your 5 star review!
Greatest atmosphere of people I ever been around.. best work in dentistry I’ve ever experienced.. #Shawn
Response from the owner: Hey Shawn, we are glad you consider us the best and your experience here at Pritchett Orthodontics has been great. Thank you for taking the time to leave a review!
My experience with the entire staff was amazing and they were personable! They made getting braces at an older age a breeze. Beautiful experience 😊
Response from the owner: Hi Anita, thank you for the 5 star review! We are happy you had a beautiful experience here at Pritchett Orthodontics.
Hands down best experience I’ve ever had with any dentist in my life. The staff are all friendly and they genuinely care. Mary and Kerry has been phenomenal since the beginning. It was Doctor John who told me to get a second opinion after my dentist wanted me to get a gum cleaning that would cost me $1600 and that wasn’t the issue I was having. I thought I had baby teeth my whole life and it was him that referred me to Dr Britney Lane . Turns out my gums were overlapping my teeth. She’s amazing by the way. Aerial is incredible as well. I recommend 100 x over they are the BEST!
Response from the owner: Hi Robin, thank you for the compliments! The team here at Pritchett Orthodontics are delighted to hear your feedback, and we're proud to be the most trusted orthodontist provider in Indianapolis. We appreciate you taking the time to share your great experience!
My kids and I have been going to Doctor Pritchett for many years now. I have enjoyed all the help that I received from everyone in the office. Most of all I love my new smile!!!!😁
Response from the owner: Hey Tonya, thank you for the 5 star review! We enjoy having you and your kids as our patients. We are happy to know how much our doctors and staff has helped you. We love that you love your new smile. Use it often!! 🙂
We had a situation where my Daughter’s upper perm retainer came out. She just had it put in early this week & unfortunately had it come unglued last night. She needed it fixed today due to leaving for College tomorrow & not being able to get back to town for quite some time. Carrie (sp) was very emphatic in getting her seen for the fix. Most staff was out of the office for an event but she understood & sensed the urgency and orchestrated another staff member to come in for our “need”. We are truly grateful for her understanding of our situation and out of the box thinking to help with a solution!
Response from the owner: Thank you for the great review! We are glad Carrie could help get your daughter in before going away to college. Sonya always reaches far and beyond for patients. Let us know if there is anything else we can help with. We appreciate your gratefulness.
Response from the owner: Thank you for your 5 star review!
Response from the owner: Thank you for taking the time to leave us a 5 star review!
I am so glad I chose Pritchett Orthopedics. They respect appointment times and are very professional. They are like family since both myself and my daughter have gotten braces there. Thank you guys for my beautiful smile!
Response from the owner: Thank You Allison! We appreciate your kind words =)
Great service and very friendly. They made sure I was getting the proper treatment at every appointment.
Response from the owner: Hi Caleb! We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us we're on the right path. Thank you!
Pritchett did a very good job with my teeth….My teeth look really good, I would recommend them to anyone.
Response from the owner: Thank you for the great review! We are happy that you are satisfied with your teeth. Our top priority is to provide you with the healthiest smile possible. Thank you for recommending Pritchett Orthodontics.
Pritchett Orthodontics is very friendly, personable and professional. My daughter just finished an almost 3 year process and the staff is simply amazing. They make it so easy, and really take care of their clients. I would recommend Pritchett over any other place. Thank you all so much for making my daughter’s smile beautiful!!
Response from the owner: Hi Greg, thank you so much for your great review! We work hard to deliver the best orthodontic treatment in the most comfortable and friendly environment. Thank you for recommending us over any other place. We are glad that you find Pritchett Orthodontics to be pleasant and rewarding.
I called to make an appointment for my day off and nothing was available but the young lady that took my call took my number and said she would personally call me back if anything cane available 2 days later she called me back for an open appt. I'm really really grateful for her.
Response from the owner: Thank You Pamela - we always try to help.
EXCELLENT Customer Service! Office staff answered every one of my questions, and made the insurance process so easy to understand. All this even before our first appointment! Very impressed at the level of professionalism displayed. Great job!!
Response from the owner: Thank you so much for leaving a review! Customer Service and Patient Care is our top priority. We are glad to hear all of your questions were answered and easy to understand. We look forward to having you as a patient!
So many great things to say about Pritchett Orthodontics. First I’ll start with the fact that I tried several different locations seeking services and I was either turned down due to the level of complication my teeth were in or I couldn’t afford them financially. Dr. Pritchett and his team were confident in helping me in both aspects. I had been wanting braces since I was in middle school and that opportunity didn’t come until I was told about Pritchett Orthodontics at age 27. The level and reasoning behind affording braces at this establishment was a game changer and gave me pure joy. They have the most friendliest staff in all of services around, greeting me by name, holding genuine conversations, giving a family oriented establishment that they are. Being a truck driver with an unpredictable schedule, they’re always willing to adjust appointment times and availability. Overall great friendly service with a team that’s determined to fix your smile like they did mine and I will forever be grateful for Pritchett Orthodontics. THANK YOU!!
Response from the owner: Hey Anthony, we appreciate the fantastic review and are thrilled that you were satisfied with the care you received. Our doctors and staff always enjoy reading reviews such as the one you left us. We're glad we made your experience with us a great one! We enjoy having you as a patient. Thank you for recommending Pritchett Orthodontics!
It was good! Always nice
Response from the owner: Thank you for leaving us a review!
Both my girls now have awesome smiles. Thank you Dr.John !
Best orthodontist EVER!! But seriously, we have been nothing but please with this place!! Thank you to everyone in this office who have made brace care for my kids and payment just a little more pleasant!!
Response from the owner: Thank You!
I chose Pritchett because they are affordable and the doctor was extremely informative during my consultation. The staff are AMAZING and always friendly. Appointments are easy to schedule and if I need to cancel/reschedule, I’m accommodated. I absolutely LOVE my experience here and I’m happy with my results!
Response from the owner: Hey Jayln, We're so happy to hear you love your experience at Pritchett Orthodontics. Your review made our day! Our whole team works very hard to make our patients happy and accommodate their schedule. We are glad to hear that Dr. John and Dr. Ariel's performance exceeded your expectations. Have a wonderful day!
The staff here is lovely and gentle! My sister and have been coming here for almost 3yrs and it’s been a pleasure! Very timely, manner-able, and even will even send you text reminds about your next appointment. Appointments are quick and easy, and establishment is always clean!
Response from the owner: Hi Jala, We are so grateful for your kind words. We enjoy having you and your sister as our patients. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for leaving us such a wonderful review!
They’re great! Friendly staff and very timely. Couldn’t recommend them more!
Response from the owner: Thank you for taking the time to leave a review and recommending Pritchett Orthodontics!
My daughter’s teeth are beautiful. The staff and doctors at Pritchett Orthodontist have been kind and caring through the entire braces process. They went out of their way to make her feel comfortable, to discuss billing and to be there when emergencies happened. One time even opened late at night to fix a broken wire that was cutting her mouth. This is a great place for the east side!!! I recommend Pritchett orthodontist 100%!
Response from the owner: Thank you Janis for taking the time to leave a thoughtful review and recommending Pritchett Orthodontics! The P2 team in Indianapolis is happy to hear you had such a unique and comfortable experience. We’re happy you’re pleased with the results and that we were able to help. If there is anything else we can do to help, please let us know!
I have been a patient at Pritchett Orthodontics for 8 years now and they have always exceeded my expectations. I always receive excellent customer service and great detail about all procedures before they do them. Their scheduling is extremely flexible and there is little to no wait time when you make an appointment. I would highly recommend this place!!
Response from the owner: Hi D’Asia! We greatly appreciate your loyalty to us and thank you for sharing your experience. Our staff always enjoys reading reviews such as the one you left us! Thanks for recommending Pritchett Orthodontics. Please let us know if there is anything else you need!
The staff at this location was always very welcoming and friendly. They made the long process worth it!
Response from the owner: Hey Chloe, Wow! Thank you so much for the feedback! We are glad to hear that the process was worth your time spent. Congratulations on your new smile! Use it often!
My husband and I had placed our daughter in the hands of Pritchett Orthodontics for her braces. We are incredibly happy that we made that choice. The professional services, compassion and genuine caring shown to our daughter and to us by all of the staff, Becky & Dr. John were simply wonderful! I have and will continue to recommend Pritchett Orthodontics to anyone in need of orthodontic care! Thank you for making our daughters smile even brighter!
Response from the owner: Hi, Kathy! Thanks so much for taking the time to leave us such a glowing review! We’re really pleased to hear how happy you are with your decision. We pride ourselves on ensuring that our patients receive outstanding service in our care. We appreciate you recommending Pritchett Orthodontics to others. We look forward to your next visit!
My kids and myself have been going to Pritchett Orthodontist for years! Always been friendly and nice! Easy to get in when needed for any orthodontic treatment.
Response from the owner: Thank you for giving us the opportunity to provide for you and your family. We are glad to hear you have had such a great experience at Pritchett Orthodontics! Thank you for taking the time to leave a positive review and a great compliment!
Dr. Pritchett and his entire team are amazing. They did such an excellent job on both of my daughters’ teeth, I decided to get braces. And today, I had them removed. I highly recommend Pritchett Orthodontist.
Response from the owner: We appreciate you taking the time to leave a review. We are happy you had a good experience! Thank you for recommending Pritchett Orthodontics. Congratulations on your new smile!!
21 LONG months and it is finally over! The staff was so kind. I looked forward to my visits in the office to catch up with each of them. I am so happy with my smile! My teeth are so pretty...they don't even look like mine.
Response from the owner: Hi Nichelle, Thank you for taking the time to leave a review. We appreciate the thoughtful words. We are thrilled to hear that your happy with your smile! We make it a priority to make sure every patient has the best experience possible. We can’t wait to see you again at your future visits. Thank you for choosing Pritchett Orthodontics!
I highly recommend them! Everyone is super friendly!!
Carrie has always made me feel welcome. Every time I come in for my appointment I’m greeted with a smile! The people at Pritchett Orthodontist are as friendly as they come!
I have to say, I'm so pleased with the results from Dr. Pritchett and his staff is incredible. I would highly recommend anyone who is in need for his services to go see him. Thanks you all for such a great experience.
Response from the owner: Hi James, We appreciate you taking the time to leave us a review. We are glad you had such a great experience! Thank you for recommending Pritchett Orthodontics.
Dr. Pritchett is one of the best Orthodontist in the City! I’ve been to just about every top rated Orthodontist and everyone told me that I would need jaw surgery to correct my open/overbite. I now have a perfect smile without jaw surgery (he knows his stuff). Everyone in the office is super nice and professional😁 Thank you for helping people with confidence one smile at a time❤️#Team Pritchett
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